""What people don't realize is that many, if not most, of the staff hate the TTC as much as patrons do. The TTC treats front-line employees roughly as well as it treats the public. One brush with their notion of 'fairness' in discipline usually results in permanent alienation."
If this is really true there really are problems at TTC.
1 comment:
I am old enough to remember the TTC getting awards for being the cleanest most efficient transit system in North America.
It seems they are still in the dark ages with its token system.Every other transit system has gone to the magnetic strip.
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