Thursday, March 4, 2010

Outsourcing city workforce

“There is no Democratic or Republican way of cleaning the streets”
Fiorello La Guardia

http://tiny.cc/KEuvb

The City of Toronto is an island of in-house labour surrounded by a sea of contracted-out services, says the C.D. Howe Institute.

“All 905 regions have a much greater degree of contracting out than Toronto,” said Ben Dachis, a policy analyst at the business-funded think tank.

The contrast is greatest in curbside garbage pickup, Dachis said. He pointed to figures from municipal budgets showing the percentage of the waste collection budgets spent on private services. In Toronto it is about 9 per cent, compared to 83 per cent for Markham; 90 per cent for Halton Region; 81 per cent for Peel Region; 61 per cent for Newmarket; and almost 100 per cent for Durham Region.

As mayoral candidate George Smitherman’s vowed to aggressively look for outsourcing opportunities, while vigilantly guarding the level of service given to taxpayers, echoed around city hall Wednesday, several councillors said he was ignoring the vast amounts of Toronto’s work already done by private providers.

4 comments:

Rotterdam said...
This comment has been removed by the author.
Rotterdam said...

“There is no Democratic or Republican way of cleaning the streets”

There is a more efficient and productive way to clean the streets, and that is through the private sector.

All Republicans and honest Democrats would agree.

Unknown said...

Hi!
All I can tell you is that in my own experience, I found Customer support outsourcing great. It really helped me to go on.
I can really recommend it. And I think it's a good resource for everyone tome improve on their own business.

Thanks for the post,
Jason

Unknown said...

I agree with you Jason!!
I think, for example, European customer support it's a great resource! It really helped me while I've been in Italy.
I can recommend it to anyone.

Lily